Tuesday, November 15, 2022

Reflective Vest Order

Many of you ordered a reflective vest through PA Randonneurs, paying $60 in advance (plus optional shipping). You may be wondering what happened to that order and to your money.

The reflective vests ordered through PA Randonneurs were part of a larger order placed by RUSA on behalf of itself and various clubs. Unfortunately, the vest vendor, VOMax, went missing, never delivering any vests. All funds paid to the vendor for this order are lost, with no hope of recovery. This includes all funds paid by RUSA, other clubs, and by PA Randonnours.

You trusted PA Randonneurs with your money for this vest order. Although it's sad that these funds were lost, PA Randonneurs does not want to lose your trust also. Therefore we must make you whole for your lost funds.  

There are two refund options for you to choose from.

Option 1) Your PA Rando membership will be extended three years to repay you for your loss. This is the default option. If we don't hear from you, this is what we will do. If you paid extra for vest shipping, we will extend your membership four years. PA Rando club membership is a donation to support randonneuring in Eastern PA and gives you discounts for PA Rando events.

Option 2) Alternatively, we will use club funds to give your money back through PayPal. If you would like to be repaid in this way, please message me and confirm your PayPal payment email address for the refund.  I will process your payment as soon as I hear from you.

Please don't hesitate to ask for the PayPal refund option if this is what you want to do. Otherwise,
your membership renewal date will be automatically extended and PA Rando thanks you for your donation.

On behalf of PA Randonneurs I apologize for this unfortunate situation.

--
Chris Nadovich
RBA Eastern PA


No comments:

Post a Comment